Why we do not sell Saeco espresso machines
- Item #: Do not sell Saeco & Gaggia
Customers have frequently called us to ask, why we do not recommend or sell Gaggia, Spidem or Saeco machines?
The following reasons will explain:
1- Saeco pre 2006 models were well designed & efficient. (Incanto line, Italia, Vienna, Magic, Royal line). Gaggia Titanium, Syncrony compact & Digital models. These models were discontinued fast in 2006.
2- Philips bought Saeco group (Includig Gaggia & Spidem Brands) in 2006. The pre-2006 good models were discontinued very fast to make room for machines made in 2006.
3- The Saeco plant was moved to Romania where labor is cheap and no quality standards apply. The models display the Logo Philip/Saeco & identified as the New Generation models: Odea, Talea, Primea, Xelsis, Accademia, Platinum, Italiano, Syntia, Brera, Exprelia, Intelia, Intuita, Minuto, Minuto, Pure, Xsmall). These models are designed with Ceramic burr grinder, complicated 28-piece steam valve, a 28-piece Coffee dispensing faucet & a cheap multivalve assembly. There are 20% more plastic parts that malfunction frequently & cause leaks.
4- The strong durable PTFE tubes in the pre-2006 models have been replaced by reinforced Silicone hoses. These tubes burst due to hot water& 15 Bar pump pressure when the lines are clogged. Yet another quality degrade.
I speak frequently to frustrated owners of these machines because they cannot find over 60% parts.
5- Philips authorized one exclusive parts Fulfilment center which does not differenciate between ordinary or urgent. At any given time there are 60% parts on back order for 4 to 6 weeks. Saeco service centers & parts re-sellers are helpless & frustrated due to non availability of parts. The machines cannot be repaired fast & small parts cannot be sold to owners of machines for DIY. We decided to end this situation with selection of best models..
To solve this difficulty permanently, we worked with Italian engineers, used our 25-year repairs experience to pool together the good features from all successful models, & developed Gamea Revo compact fully automatic espresso cappuccino machine with 20% fewer parts. Eliminated knobs, buttons & On-Off switches. Multiple component valves have been replaced with Solenoid valves. To keep the cost low, the machine was assembled in China with full quality control. CLICK HERE to review the improvements built in Gamea Revo. The machine is not perfect, yet at its selling price, Gamea functions many times better other famous brands.
Most Gamea problems are Operator errors. Gamea Revo, like any other fully automatic machines does not function well with use of oily beans, or use of very fine pre-ground coffee powder. Pre-ground coffee is meant for commercial semiautomatic machines.
Gamea Revo, is available at a very reasonable price.
CLICK HERE to watch Demo Video on Gamea Revo
We welcome Saeco, Jura Gaggia or Spidem espresso machines owners to consider upgrade.